OUR SHIPPING & RETURNS POLICIES
SHIPPING INFORMATION
At Romy, we are committed to ensuring that your orders are delivered to you in a timely manner. We use reliable shipping methods and carefully consider the packaging to protect your purchases during transit. Our shipping costs are calculated at checkout based on the destination and the total weight of the order.
Should you have any questions about our shipping process, please feel free to contact our customer service team for assistance.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Romy. If for any reason you are not happy with your order, we offer a hassle-free return or exchange policy. Please notify us within 30 days of receiving your order and we will guide you through the return or exchange process.
Our aim is to make the return or exchange experience as simple and seamless as possible. Your satisfaction is our priority, and we are here to assist you every step of the way.